Supervisor Handbook

The purpose of this handbook is to assist in providing better service to our customers and to each other. This handbook has been developed for Housing and Food Services supervisors to use as a quick reference and convenient guide on human resource and related business office procedures. It is not intended to replace, modify or establish University policies.

From time to time, you may receive updated information for this handbook concerning changes in policy or in procedures. Should you have any questions, please contact the Housing and Food Services Human Resource Office at 765 49-49418. Refer to the Business Procedures Manual online or the 2001-2002 Faculty and Staff Handbook for more detailed information. You may also obtain copies of policies from the Housing and Food Services Business Office or the Housing and Food Services Human Resources Office.

Housing and Food Services Training and Development Program involve the participation of all staff and will be based on these fundamental principles:

1. Focus on the situation, issue or behavior, not on the person.
2. Maintain the self-confidence and self-esteem of others.
3. Maintain constructive relationships with your employees, peers and managers.
4. Take initiative to make things better.
5. Lead by example.