STRATEGIC
PLAN GOALS
1. Co-Curricular Education and the Support of Learning:
Provide out-of-classroom learning opportunities that contribute to a
world-class Purdue education and, within the context of what we do,
provide classroom learning experiences in collaboration with the academic
wing of the University.
Characteristics
• Student actively involved in the department (student-centered)
• Students taught transferable skills & work ethic
• Students are provided real-world experience
• Collaborative with academic departments in educating and developing
students (internships/ assistantships/ teach and/or support classes)
• Demonstrated history of student placement and success
• Able to demonstrate the benefit of co-curricular education
2. Service:
Deliver the highest quality service to our customers.
Characteristics
• Staff demonstrates high level of skills, both technical and
interpersonal
• Demonstrate formalized follow-up procedures with customers
• Able to demonstrate continuous improvement
• Have a business model that is adaptable to customer’s
changing needs
• Have processes, procedures, and practices that meet or exceed
customer’s expectations
• Demonstrated benchmarking with peers
• Demonstrated sharing of departmental success with appropriate
individuals
3. Engagement:
As a part of providing the University with professional event services
and performance venues, engage with strategic individuals or organizations
to form partnerships that contribute to the needs of the University,
the community, the State, and society.
Characteristics
• Demonstrated partnerships with public and private sector agencies/organizations
to respond to a variety of needs (educational, entertainment, civic,
social, support of the arts, consultation, etc.)
• Demonstrate mutually beneficial relationships with other venues,
production companies, educational institutions, Alumni, retirees,
and friends
• Responsive civic engagement through expanded partnerships
with local events and community activities
• Attain respect and appreciation among the production support
industry for providing performance venues, production support, and
trained students
• Demonstrated interaction with other two strategic goals.
