Photo of laundry machines

Laundry Options in University Residences

Residence Hall Laundry Facilities

There is a laundry room in every residence hall. All washers and dryers in traditional University Residences are front-load high-efficiency machines that maximize load size and conserve water and energy use. University Residences Boiler Apartments have washers and dryers either in unit or in the building complex. 

The washers and dryers that require payment (traditional residence halls, Hilltop, and some UR Boiler Apartment locations) only accept CSCPay which is a mobile app used to not only pay for laundry but also to see status updates and receive notifications when your laundry cycle is finished. Students may add funds to their CSCPay account via the app.

Note: Students who do not have a smartphone may visit the main office of either Hawkins Hall or Frieda Parker Hall for an alternative payment option.

The charges to wash and dry your clothes are as follows:

Location Wash Fee Dry Fee Add-On Dry Time Payment
Traditional Halls, Hilltop, some UR Boiler Apartment locations $2.50 $2.00 $0.25 CSCPay App
First Street Towers, Aspire, some UR Boiler Apartment locations None None None Fee Included in Room Rate

End-of-Year Balance Refunds

Students can submit a refund request for any unused balances. Students are encouraged to submit refund requests by May 23. Refund requests submitted between May 23 and July 31 will be processed August 1. Returning students' funds do not expire and will remain available upon return. 

To request a refund:

  • Apple Users: Tap "More" on the home screen.
  • Android Users: Click Menu in the upper left corner.
  • Tap "Request refund".
  • Enter the amount (without the dollar sign).
  • Select to credit the amount to the credit card associated with your account.
  • Choose the reason and tap "Send".

For assistance, contact Customer Service at 1-800-762-3452.